Shark Carpet Xpert Hair Pro with Stain Striker, Upright Carpet, Area Rug & Upholstery Cleaner, Carpet Shampooer, 4 Tools, Copper, EX301

Color me impressed. (dramatically better than mediocre steam cleaners of yesteryear!)
Color me impressed. My business switched office space and the existing berber carpet needed a good cleaning. Keep in mind that this wasn’t a home with children or pets — just an office with a low volume of visitors and residual dirt tracked in from the gravel lot after people made it past 2 welcome mats.My past experience with consumer “steam cleaners” wasn’t great – they spit out a lot of water, did a half-hearted job at cleaning and really couldn’t compare at all with a professional steam clean. But 2 things convinced me to buy this — 1) I’ve had great experience with a Shark handheld that has done the best of any vacuum I’ve owned over the years and 2) the cost of this unit was equal to a single pro carpet cleaning session. Figured worse case we’d have a carpet cleaner on hand and we had some upholstery that needed to be tackled anyway (past experience with hiring pros to steam clean upholstered furniture felt like we paid a premium for 5 min effort per chair and they looked about the same before / after)Wow. This “carpet xpert” does a great job, easily rivaling a professional steam clean, at least in the application we used.Cleaner arrived almost fully assembled. Took a brief moment to snap on handle and push in hose. Pre- vacuumed as instructed before firing it up. (cleaner is not designed to pick up hair, crumbs, paper shards, etc. so you’ll need to make sure they’re appropriately vacuumed up with a clear surface to start). Operation was pretty intuitive (I did glance at instructions) with the exception of the hand held unit (the “stain striker” hand held piece has 2 buttons – not at all clear which was for spraying and which for drying. But the main unit has a very simple push forward to spray, pull back to extract/dry. The “deep clean” choice on the machine is a bit gimmicky since there is no “standard clean” option, just “deep clean” but okay, I won’t dock for that.The unit does hesitate to power off – my machine takes a full second or two after the power off button is depressed before it actually turns off. So much of a delay that I actually tried at first to depress the power button more than once with the effect that I kept turning it back on before it turned off. For now I’m assuming that’s not a genuine issue but I’ll repost if it becomes a problem.Haven’t used it on upholstery yet, but did a great job tackling the berber carpet. The water came out… disgusting. Which is exactly what one wants from a carpet cleaning machine.Oh, unit warned about water temp not exceeding 140. I didn’t much follow warnings about water temperature because I’m not really sure what 140 degree water feels like exactly or how much below this maximum is intended. I know boiling is … well 212 degrees F and 100 F is bath water. And most water heaters max at 140. But the warnings intent or preferred operational temp wasn’t clear. Should the water used be… as hot as can come out of the tap? mildly warmer than bathwater? much warmer than bathwater just not hot enough to burn you? And what exactly happens above the 140 degree cut off? Does the unit melt? or is it just a warning so that people don’t burn themselves? I decided to go a notch below the max temp out of the faucet to get nice hot water, hot enough to work the dirt loose but not so hot that I’d get burnt if it spilled on me and that seemed to work.

Fantastic rug cleaning system for multi-pet homes!
I’ve been very impressed with the Shark CarpetXpert Pet Hair Pro overall. The unit is easy to work with and feels very heavy-duty and well built. It cleans extremely well, you can literally see the dirt being pulled up as you use it, which is very satisfying and reassuring. It works especially well on pet hair and high-traffic areas particularly for a home cleaning unit.Cleaning and maintaining the unit is also straightforward, which is a big plus. The tanks and components are easy to remove and rinse, making cleanup after use quick and hassle free.The only downside I’ve noticed is with the roller brush. It has to be in the exact correct position for the machine to properly suction up the cleaning solution. Unfortunately, the unit doesn’t alert you if the roller brush isn’t positioned correctly, so the solution can oversaturate the rug until you realize something isn’t functioning as it should.Aside from that issue, this is a powerful, effective carpet cleaner that delivers excellent results, especially for homes with pets. I’d still highly recommend it, just with a bit of extra attention while using it.

I would like to inform you that the item I ordered was defective. As soon as I turned it on for the first time, it started producing smoke and a strong burning smell came from the wires. This was very dangerous and unacceptable.This is the worst quality product I have ever received, and I am concerned about safety. I would like to return the item and receive a full refund as soon as possible.Please arrange the return collection and confirm the refund process.Thank you.

Todo muy bien!